resume

I'm Dennis Driscoll, a Senior UX Designer with 15 years of experience in health care, telecommunications, and software design. I focus on creating intuitive, accessible, user-friendly experiences—but at the end of the day, I'm a problem-solver who loves taking on new challenges and designing thoughtful solutions, no matter the domain.

Download my resume or keep reading below.

career highlights

industry-leading software
Managed and co-designed a custom software solution for a leading telecom company, integrating customer service, repair, and diagnostic portals. The application unified data from multiple systems and introduced custom data visualization tools, including outage maps, tables, and configurable dashboards.
cross-discipline analysis
One of four employees (out of 100+) selected by leadership to investigate how company culture impacts cross-discipline project breakdowns. Led employee interviews, translated findings into visual reports, and proposed process improvements to reduce friction at both company and discipline levels.
zigbee interface architecture
Designed a centralized dashboard and category page for Zigbee-controlled devices, streamlining management and troubleshooting for professionals. A key feature was the Zigbee vs. Wi-Fi spectrum visualization tool, enabling integrators to identify interference and optimize channel selection for improved performance.
accessibility initiative
Led the initiative to integrate accessibility into the design and development workflow at Snap One, ensuring inclusive experiences across our software products. Recruited and mobilized a team of advocates to help embed accessibility best practices throughout the organization, fostering a culture of inclusive design.

work experience

2022 — 2025 | Snap One/ADI Global

  • Primarily responsible for enhancing the Snap One device management platform, streamlining the user experience and improving overall usability.
  • Collaborate with product managers to gather and analyze design requirements, ensuring proposed design updates align with user needs and business objectives.
  • Championed accessibility across all Snap One digital products, ensuring compliance with industry standards and broadening the product's reach.
  • Developed and delivered an accessibility design curriculum, empowering designers, engineers, and product managers to create inclusive digital experiences.
  • Created and delivered a comprehensive education series on design principles, exploring how human cognition influences design decisions.
  • Participate in twice-monthly research with end users, incorporating their insights into new designs and planned enhancements.

2011 — 2022 | (add)ventures

  • Served as discipline spokesperson, effectively resolving client emergencies and maintaining project continuity.
  • Championed design thinking and UX best practices across all agency disciplines, implementing a comprehensive strategy.
  • Developed and monitored UX strategies across all digital projects, ensuring alignment with user needs and client objectives.
  • Created comprehensive team policies and procedures to streamline operations and enhance collaboration.
  • Planned and facilitated pitches, discovery meetings, and creative working sessions, fostering effective communication and collaboration.
  • Provided mentorship to junior designers, guiding their professional growth and development.
  • Lead designer for complex websites and software projects, ensuring successful completion and client satisfaction.
  • Developed detailed functional and accessibility specifications for engineering handoff, facilitating seamless collaboration.

proficiencies

UX/UI
Adobe XD
Figma
Sketch
prototyping
Axure
Figma
Sketch
sitemapping
FigJam
Lucid
Omnigraffle
whiteboarding
FigJam
Miro
Mural
3D/VR
Blender
Unity
design
Adobe Suite
user testing
Useberry
Lyssna

education

degrees
Bentley University
Master of Science, Expected 2026
Human Factors in Information Design

Cumulative 3.9 GPA
Roger Williams University
Bachelor of Science
Independent Studies
certifications
Interaction Design Foundation Accessibility: How to Design for All
Information Visualization